Find out what CETSE Group can do for you
Explore a selection of the myriad vital services that we provide.
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Hardware Management & Repair
- Workstations (Laptops & Desktops)
- Backup Systems & Data Recovery
- Component Upgrades
- Network Appliances
- Security Cameras
- Mobile Devices
- Card Readers
- Printers
- Servers
- Cabling
- Kiosks
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Software Admin & Installation
- Backup & Sync (Cloud or Local)
- Activity & Progress Monitoring
- Firewalls & Threat Detection
- Mobile Device Management
- Collaborative Workspaces
- Remote Support Solutions
- Service Desk Integration
- Server Administration
- Database Systems
- Web-filtering
- eMail Systems
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Consulting & Procurement
- Comp Sci Curriculum Development
- Employee Training & On-boarding
- Hardware & Software Purchasing
- Unified Communications
- Technology Roadmaps
- Vendor Management
- Software Branding
- System Migrations
- Risk Assessments
- IT Budgeting
- Compliance
FAQ
- Do you offer on-site support or is everything done remotely?
- We pride ourselves on being able to offer both comprehensive on-site and remote support.
- What makes you a good choice for the education sector?
- Two founding members of our core team are licensed educators, with extensive teaching and tutoring experience, including as computer teachers. We are deeply familiar and concered with the needs of teachers, administrators, and students.
- Why is CETSE ethical?
- We are committed to respecting the privacy of everyone we work with, and make a point of utilizing open source, in-house solutions for the bulk of our tech stack. We encourage mindful, discerning use of technology, and have a highly individualized approach. This enables us to treat employees fairly, and carefully tailor our services to the needs of individual clients, as opposed to the one-size-fits-all methodology of so many other providers.
- What is your fee structure for short-term, on-demand work?
- For simpler tasks, one-off projects, and anything in the break-fix arena, we have a reasonable pricing scheme. Home, non-profit, and community clients pay $90 for up to 90 minutes of work, and $30 per half-hour thereafter. Small-to-average size institutions (twenty employees or less) pay $120 for up to 90 minutes of work, and $40 per half-hour thereafter. Larger institutions (over twenty employees) pay $180 for up to 90 minutes of work, and $60 per half-hour thereafter. We are uncomprimising about the quality of our services, and do not cut corners, though we cannot emphasize enough that we work with the utmost efficiency.
- What is your fee structure for long-term, contracted support?
- This depends on a variety of factors, like size of the institution, number of users, scale of operations, and work-hours. To give you a decent idea of what to expect, we have a support packages — or bundles — page that you can peruse, though we are quite flexible, and offer significantly reduced rates for non-profits.
- Do you have more questions?
- If you would like to inquire further, please do not hesitate to reach out through our contact page, or write us at info@cetse.org.