Support Packages

No tier systems here. Simply build a plan that works for you.

  • Base Package

  • 24x7 Monitoring
  • Threat Detection
  • Intrusion Prevention
  • Malware Protection & Removal
  • Comprehensive Web-filtering
  • Encrypted Cloud Storage
  • On-site Support
  • Remote Support
  • Backup & Sync
  • Add-ons

  • Progress Tracking
  • Daily Reports & Statistics
  • Student Activity Monitoring*
  • 3rd Party Platform Management
  • After-hours On-site Support
  • After-hours Remote Support
  • Additional Cloud Storage
  • Dedicated Client Portal
  • Web Platform Branding

FAQ

Do you offer other services?
Of course! Just navigate back to our services page to see examples. We also offer co-managed service arrangements, should you be tied to any other providers for specific needs.
What operating systems do you support?
Not only do we support Windows, macOS, Linux, iOS, Android, and ChromeOS, but each of our core team members specializes in working with at least one of these operating systems. We have in-depth experience with niche operating systems too, like BSD, BeOS, Haiku, QNX, and BlackBerry 10.
Are there special services available to learning institutions?
We offer a wide variety of special services for schools and tutoring centers. Are you interested in more affordable, privacy-preserving, open source software? We have you covered. How about a program where kids gain hands-on experience with building their own computers? Great! We have helped create popular computer science courses and after-school programs, that all of your students will love.

Remember, two founding members of CETSE are teachers. We know how to integrate technology into the classroom without risking tech-overload, as we strictly adhere to K.I.S.S. Principles.
Is there something you don't see here?
The team at CETSE is remarkably accommodating. We are happy to help you craft a plan that addresses your needs, and fits within your budget constraints. Contact us via our messaging form, or write us directly at info@cetse.org to get started. We also allow for the removal of certain items from the base package, which will help decrease costs.
Explainer
Noting that On-site support is currently only available to clients in South Florida, and the base package covers scheduled, on-demand work by default; Student activity monitoring is a controversial topic for some, though we understand that schools often need to monitor student behavior for legal reasons, and we offer a more privacy-minded — very affordable — custom platform, that clients can choose to use instead of their current service; After-hours refers to weekdays after 6pm, along with Saturdays and Sundays (unless otherwise stipulated by contract, or in extenuating circumstances).