Support Packages

No tier systems here. Simply build a plan that works for you.

FAQ

Do you offer other services?

Of course! Just navigate back to our services page to see examples of the other services we provide. We also offer co-managed service arrangements, should you be tied to any other providers for specific purposes.

What operating systems do you support?

Not only do we support Windows, macOS, Linux, iOS, Android, and ChromeOS, but each of our core team members specializes in working with at least one of these operating systems. We have equally in-depth experience with niche operating systems too, like BSD, BeOS / Zeta, Haiku, QNX, and BlackBerry 10.

Are there special services available to learning institutions?

CETSE Group offers a wide variety of special services for schools and tutoring centers. Are you interested in transitioning to more affordable, privacy-preserving, open source software? We have you covered. Do you want to create a program or course where kids gain hands-on experience with building their own computers? Great! We have helped implement popular computer science courses and after-school programs, that all of your students will be excited about. Remember, two founding members of CETSE are teachers. We know how to integrate technology into the classroom without risking tech-overload for teachers and students, as we strictly adhere to the K.I.S.S. Principle.

Is there something you don't see here?

The team at CETSE is remarkably accommodating. We are happy to help you craft a plan that addresses your needs, and fits within your budget constraints. Contact us via our messaging form, or write us directly at info@cetse.org to get started. We also allow for the removal of certain items from the base package, which will help decrease costs.

Explainer

Noting that On-site support is currently only available to clients in South Florida, and the base package only covers scheduled on-demand work by default (which is subject to a reduced hourly rate); Student activity monitoring is a controversial topic for some, though we understand that schools often need to monitor student behavior and activity for legal reasons, and we offer a more privacy-minded — very affordable — custom platform that clients can choose to use instead of their current service; After-hours refers to weekdays after 5:30pm, along with Saturdays and Sundays (unless otherwise stipulated by contract, or if there are extenuating circumstances).